Talk to a real person.

Questions about a product, order or return? Our Norfolk team is ready to help.

Customer care

Monday–Friday, 9am–5pm Eastern Time. Most messages receive a response within one business day.

For order help, include your order number and the email address used at checkout so we can find your purchase quickly.

APJ FAY LLC
Norfolk, Virginia
United States

Our operating location is not currently open for retail visits or customer returns. Please contact us before sending a package.

For editorial, wholesale or creative partnership inquiries, use the subject line “Partnership” when emailing support@apjfay.store.

Still need a hand?

Our Norfolk customer-care team responds Monday–Friday, 9am–5pm ET.